Effective Date: February 2026

These Terms and Conditions govern all group bookings and individual reservations at Bambu Guest House. By making a reservation, you agree to these terms in full.

Check-In and Check-Out

Check-in: 2:00–7:00 PM
Check-out: 8:00–11:00 AM

Power and Water Outages

Temporary power or water outages may occur in rural Guatemala. Bambu Guest House has backup systems (generator, water reserves) in place to meet basic needs.

No refunds, discounts, or credits will be offered due to these outages.

Individual Guest Reservations

These Terms and Conditions govern all individual guest reservations made directly through the Bambu Guest House website. By making a reservation, you agree to these terms in full.

Booking and Reservations

Your booking becomes official once we have received your 50% deposit, which is applied toward your total accommodation cost.

What’s Included:

• Private room accommodation only
• Room rates vary by room type, occupancy and season

Not Included:

• Meals (available for purchase separately)
• Activities, ceremonies, and spa services
• Transportation
• Amenities and facility usage fees (if applicable)

Payment

Deposit Required: 50% of total room cost due at time of booking
Balance Due: Remaining 50% payable at check-in

All reservations are non-refundable. The 50% deposit and any subsequent payments are non-refundable and non-transferable under any circumstances. We strongly recommend that all travelers purchase comprehensive travel insurance that includes trip cancellation and interruption coverage.

Modifications to Reservations

Changes to reservation dates are subject to availability and must be requested at least 7 days prior to the original check-in date. All modifications are at the discretion of Bambu Guest House.

No refunds will be issued for early departures or unused nights.

Damages and Liability

Guests are financially responsible for any damage to the facilities, rooms, furniture, or equipment during their stay. All damages will be assessed by Bambu Guest House, and the cost of repairs or replacements must be paid in full prior to check-out.

Bookings Through Third-Party Platforms

Reservations made through Airbnb or Booking.com are governed by the respective platform’s terms and cancellation policies, not these terms.

Group Reservations & Retreats

Your group booking becomes official once we have received a $500 non-refundable deposit, which will be credited toward your final retreat invoice.

Group rates are per person per night and include:

• Three daily vegetarian meals
• Use of movement space and yoga props
• Unlimited tea and drinking water
• All taxes

Meals Included:

• First meal: Dinner on arrival day
• Last meal: Breakfast on departure day

Not Included:

• Transportation
• Activities and spa services
• Chicken or fish ($6 per portion, available at lunch and dinner)
• Specialty drinks
• Printing services
• Staff tips (optional; $5-7 per person per day suggested)

The retreat host is responsible for all guest communication, inquiries, registration, and payments. Alternatively, Bambu Guest House can manage this for an additional fee.

Rates for ceremonies, tours, spa treatments, and other services are honored at the current seasonal rate at the time of your retreat. Minor price increases may occur year to year.

Group Bill Payment Schedule

Payment Type	Amount	Due Date
Initial Deposit	$500 USD (non-refundable)	Due upon reservation
50% Payment	50% of total estimated bill	2 months before retreat
Final Payment	Remaining balance	1 week before retreat

Additional charges or incidentals incurred during the retreat (e.g., extra meals, early check-ins, spa treatments) will be tallied separately and invoiced after the retreat.

Guest Cancellations
Any guest cancellation less than one month prior to the retreat start date will not be removed from the group bill.

Additional Bookings
Please check with us for room availability.

Cancellation Policy

Cancellation by Group Leader

The $500 deposit is non-refundable and non-transferable under any circumstances.

All other payments are also non-refundable and non-transferable, regardless of the cause, including but not limited to:

• Travel disruptions or delays
• Weather-related incidents or natural disasters
• Pandemic-related restrictions
• War, political unrest, illness, or personal emergencies

Note: This policy applies to the group as a whole. Individual cancellations are the retreat leader’s responsibility.

Cancellation by Bambu Guest House

In the unlikely event Bambu Guest House must cancel your retreat due to natural disasters, extreme weather, or political unrest, all payments—including the deposit—will be refunded in full.

Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance that includes trip cancellation and interruption coverage to protect against unforeseen disruptions.

Credit Toward Future Retreats

In the event of a documented emergency affecting the group leader directly (e.g., serious illness, accident, or family bereavement), payments made (minus the $500 deposit) may be credited toward a future retreat within 12 months.

If a country-wide shutdown (Guatemala or the country of origin) prohibits travel for six consecutive months or more, the credit window will be extended by the same duration, plus 12 months.

Note: This credit applies only to the group leader. The leader may choose to extend credit to individual participants at their discretion.

Damages and Liability

The group leader is financially responsible for any damage to the facilities, rooms, furniture, or equipment caused by themselves or any of their guests during the retreat.

All damages will be assessed by Bambu Guest House, and the cost of repairs or replacements must be paid in full prior to check-out. Failure to settle damage-related charges may result in additional fees or legal action.

By making a reservation at Bambu Guest House, you acknowledge that you have read, understood, and agree to these Terms and Conditions.